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Services & Support

Squiz can support you with the complete A-Z of implementing MySource Matrix. When Squiz implements a CMS solution, our aim is to leave you with the skills necessary to successfully operate the CMS on a day to day basis - but safe in the knowledge that help from Squiz is never far away.

Whether you need help extending the functionality of MySource Matrix or assistance with legacy content migration, Squiz have the experienced hands to help you - and we have put together a series of packages of our services, allowing you to choose the level of support that you require.

Squiz is the most skilled and resourced CMS business in Australia. We employ 100 full time staff nationally and 50 more internationally, who are responsible for the ongoing development, implementation, training and support of the MySource range of CMS products.  We have staff located in Sydney, Melbourne, Brisbane, Canberra, Hobart, Wellington, Christchurch, London and Szczecin (Poland) that provide professional local services to the hundreds of clients who have chosen Squiz to provide CMS implementations.

The services we provide are in the areas of Implementation (including Design and Training) Support, Hosting and Development  and include the following:

  • End to end content management solutions
  • Browser-based software development
  • MySource Matrix custom development
  • Systems integration
  • Database design and configuration
  • Web, Flash and general graphic design
  • Interactive multimedia applications
  • W3C Web Content Accessibility
  • High-level information architecture
  • Content migration services
  • Online business analysis
  • e-Commerce and payment gateways
  • Email marketing (Bulk email and Viral)
  • Traffic reporting and analysis
  • Search Engine Optimisation (SEO)
  • Functional testing
  • Project management
  • Training and documentation
  • Service Level Agreements
  • Help Desk and 24x7 technical support
  • Server setup and administration
  • Automated maintenance processes
  • Fully managed hosting services
  • Security consulting

 

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